In 2013, IRC/ Triple-S Uganda conducted an assessment of the performance of the Service Delivery Model for point water sources. Findings show that there was generally a low service levels but ironically, users were satisfied. This working paper attempts to explain the reasons for that paradox. Read more...
While the problem of poor sustainability - and the threat it poses to achieving the MDGs - may be well recognised, concrete steps for addressing it are considerably less clear. Triple-S, an IRC initiative funded by the Bill and Melinda Gates Foundation recently completed a 13-country study to... Read more...