Service Delivery Indicators (SDIs) are being developed in Uganda to supplement the national 11 golden indicators Read more...
How stakeholder cooperation enhances water facilities, as this video shows. Read more...
A special issue of ' Water Alternatives' journal looks at trends in water services in rural areas. Read more...
Service delivery models describe the practical implementation of water service provision as part of a service delivery approach Read more...
Eighteen senior water service professionals from Timor-Leste, Ghana, Uganda, India, Burkina Faso, Belgium, and The Netherlands gathered from 12 to 16 November 2012 in The Netherlands to participate in the training event: ‘An Introduction to the Concepts of Service Delivery: The Role of the Service... Read more...
IRC Director Nico Terra officially inaugurated the second international training programme for high level officials of the Government of India on 19 November 2012. Read more...
The Community Water and Sanitation Agency (CWSA) is in the process of finalising a number of service delivery documents to guide the rural water and sanitation sub-sector in Ghana. The documents will critically enhance service delivery in the rural water sector. Read more...
During the London Sustainable WASH learning event, which took place on 31 January 2012, representatives of 44 WASH organisations made commitments to support the service delivery approach. They acknowledged that making changes within their respective organisations is important for collectively... Read more...
The book Supporting Rural Water Supply unpacks problems and identifies success factors in delivering rural water services. Now available from Practical Action. Read more...
Moving from a project cycle to a service delivery approach in Ghana. Read more...