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Published on: 10/09/2014

At the session on Innovations in Sustainability for Water and Sanitation Services at Stockholm World Water Week, Ben Kubabom of the Community water and Sanitation Agency (CWSA) of Ghana and Vida Duti, IRC Ghana's director presented the new service monitoring framework for Assessing and Monitoring Rural and Small Town Water Supply Services in Ghana. The new framework enables a shift from counting facilities to monitoring the services actually provided. Services are measured against indicators for functionality, service level, service provider performance and service authority.

Developed and successfully tested in three districts in collaboration with Triple-S, the framework has served as a decision support tool for a transition from a focus on counting systems to monitoring services for sustainability in Ghana. Applying the framework in the pilot districts (in Akatsi, Sunyani West and East Gonja) has generated data for asset infrastructure register, comprehensive planning and budgeting that covers new investments, capital maintenance of existing infrastructure. This has triggered repairs and other remedial actions that benefit over 59,000 water users.

CWSA, the national Agency for rural and small towns water service delivery is leading a national process to scale up the framework across 8 of the 10 regions of Ghana. The scaling up process is being supported with additional funding of about $3.9 million from the Government of Ghana, the Netherlands Government, World Bank, UNICEF and Conrad N. Hilton Foundation.

This massive exercise will advance realisation of Ghana’s Sanitation and Water for All High Level Meeting commitments for sector performance monitoring, planning and financing.

For more information, see the poster,an article about the monitoring framework and the framework document (below).

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