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Published on: 30/10/2013

For two years now, IRC/Triple-S Uganda together with SNV Uganda and Makerere University have been implementing the Mobile Phones for Water (M4W) initiative. Using the M4W system, a water user is able to send a message to report a faulty water source. Depending on the magnitude of the fault assessed, the water source could be fixed within a short period of time. How has the use of mobile phone technology enhanced the monitoring of functionality of rural water sources in Uganda?

The recent innovations in Information technology have greatly improved the speed and accuracy in acquisition of data for improving service delivery in various fields including the WASH sector. In Uganda, the Mobile Phones for improved access to clean water (M4W), an initiative aimed at improving the functionality of rural drinking water sources and improve operations and support mechanisms, has already registered some good results in the pilot districts of Lira, Kabarole, Arua, kasese, Kyenjojo, Amuria, Masind and Katakwi. The multi stakeholder collaborative initiative being implemented by SNV, IRC/Triple-S, Makerere University, Water Aid and the Ministry of Water and Environment has been running for at least 2 years now with some level of success. Using the M4W system, a water user is able to send a message on a faulty water source and have this water source fixed within a short period of time, depending on the magnitude of the fault assessed. 

You can download the briefing note on monitoring functionality using mobile phones from our website.

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