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Duarte, P.
Alegre, H.
e.a.
, 2006.
Performance indicators for water supply services
, (Manuals of best practice series / IWA) London, UK: IWA Publishing.
Publicatiedatum: 29/12/2004
Second edition of the IWA Performance Indicator System for water services manual, first published in 2000. The Performance Indicators System can...
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Matos, R.
e.a.
, 2003.
Performance indicators for wastewater services
, (Manuals of best practice series / IWA) London, UK: IWA Publishing.
Publicatiedatum: 01/01/1970
The manual provides guidelines for the establishment of a management tool for wastewater utilities based on the use of performance indicators. The...
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